California telehealth primary care
Telehealth Visits in California
Thrive Comprehensive Medical Group offers telehealth primary care visits to eligible patients throughout California. Connect with a provider remotely for follow-ups, medication questions, chronic disease care, lab review, referrals, preventive care discussions, and many non-emergency health concerns when an in-office visit is not required.
For emergencies or life-threatening symptoms, call 911 or go to the nearest emergency department.
Primary care from anywhere in California
Meet with your care team by phone, tablet, or computer when a virtual visit is clinically appropriate for your concern.
- Video or phone visits
- California-wide access for eligible patients
- Clear next steps for labs, referrals, medication, or in-person care
Virtual care option
What is a telehealth visit?
A telehealth visit allows you to meet with your provider remotely using a secure phone or video connection. It offers a convenient way to discuss symptoms, follow up on ongoing care, review treatment plans, and receive medical guidance without coming into the office for every visit.
Telehealth may be appropriate for
Not every condition can be handled virtually, but many primary care conversations can begin or continue through telehealth.
- Follow-up visits
- Medication questions and refills
- Lab and imaging results review
- Preventive care planning
- Chronic disease management
- Diabetes, blood pressure, and cholesterol follow-up
- Minor non-emergency symptoms
- Care coordination for ongoing conditions
- Referrals and specialist coordination
- Questions about treatment plans
- Behavioral health support when appropriate
- In-person follow-up planning when needed
Important: Some symptoms and conditions require an in-person exam, testing, urgent care, or emergency services. If your provider recommends an office visit or higher level of care, the care team will help guide your next step.
How telehealth works
A simple care journey: request the visit, connect at the scheduled time, and leave with a clear next step.
Step 1
Request your visit
Use the appointment request form or call the office. The team will help determine whether telehealth is appropriate for your care need.
Step 2
Connect from your device
Join from a smartphone, tablet, or computer at your scheduled time. Choose a quiet, private place if possible.
Step 3
Receive guidance and next steps
Discuss your concerns, review treatment recommendations, and receive instructions for follow-up care or in-person evaluation when needed.
Telehealth visit questions
Do telehealth visits cover all of California?
Yes. Thrive Comprehensive Medical Group can offer telehealth visits to eligible patients located anywhere in California when the visit is clinically appropriate and permitted by care requirements.
Can telehealth replace every in-office visit?
No. Telehealth is helpful for many follow-ups and non-emergency concerns, but some issues require a physical exam, testing, urgent care, or emergency services. Your provider will recommend in-person care when needed.
What can be handled during a telehealth visit?
Telehealth may be used for follow-ups, medication review, results review, care planning, chronic condition check-ins, referrals, and many minor non-emergency concerns.
What should I do for urgent symptoms?
Telehealth is not for emergencies. For chest pain, severe shortness of breath, signs of stroke, severe injury, or life-threatening symptoms, call 911 or go to the nearest emergency department.
Ready to request a California telehealth visit?
Contact the care team to request a virtual appointment and learn whether telehealth is right for your care need.