Website terms

Terms of Use

Please read the following terms and conditions with care before using this website.

By accessing or using our site, you consent to the following terms and conditions. We reserve the right to change this information at anytime and recommend that you review this Agreement regularly.

By using this website you agree to the following terms and conditions. If you do not agree with the following terms and conditions, do not use this website.

Your Privacy and feedback are important to us.

Communication with staff

This website offers multiple means of communication with our staff including e-mail, form completion, and appointment scheduling. You agree not to upload malware or violate the rights of any party through these communications.

Limitations of liability

The information provided on this website is believed to be accurate. This Practice is not responsible for any inaccuracies in the information herein. It is provided “as is” without warranty or guarantee of any kind, either expressed, implied, or statutory.

Any use of this website is at the user’s own risk. The Practice shall not under any circumstances be liable to any person or persons for any special, incidental, indirect, or consequential damages, including, without limitation, damages resulting from use of or reliance on the information presented.

Use of website

ThriveCMG allows you a nonexclusive right to use our website solely for personal reasons and noncommercial use. It is unlawful to modify, adapt, or hack the website in any way. It is also unlawful to falsify or imply any association with ThriveCMG website or practice without written consent.

We do not warrant or guarantee that files available for downloading through this website will be free of infections, viruses, worms, Trojan horses, or other code that contains contaminating or destructive properties.

No medical advice

All health and non-health-related information provided on ThriveCMG.com is intended to be informational and simplistic. No information provided on the website can or shall be considered medical advice. ThriveCMG recognizes that information read on the website may not be relevant to your health care needs or conditions. ThriveCMG takes no responsibility in any way for misinterpretation of information read.

Before making any decisions regarding your health, please call your personal healthcare provider for further assistance and evaluation. Never disregard, avoid, or delay obtaining medical advice from your doctor or other qualified health care provider because of something you have read on this site. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately.

If you are experiencing a medical emergency, please dial 911 in the United States or the emergency number provided in your location.

Blog

ThriveCMG is dedicated to making health-related news and information available to our patients online. Blogs may be adapted from external websites. ThriveCMG makes no claims of association or affiliation with any blogs provided and their respective websites. Individual blogs are linked to the original post from the original websites.

For further information regarding the accuracy of the information presented, please visit the websites directly. ThriveCMG is not responsible for any damages, illness, or injury resulting from the use of any linked website.

Confidentiality

Please be aware that most information transmitted on the Internet is not secured. Therefore, confidentiality cannot be guaranteed, including hacking into the system by unlawful individuals. See privacy notifications for further information.

Password storage

Users are allowed to register online for personal accounts that grant further communication services with staff. As a user, you agree to take all appropriate measures to prevent unlawful access to your personal account. ThriveCMG takes no responsibility for any loss of data, injury, or illness resulting from unlawful account breach. It is your sole responsibility to authorize and monitor control of access to online services and to make password changes as needed to protect your identity.

It is your responsibility to inform ThriveCMG staff in the case of an unlawful breach of data.

E-mail and electronic communications

Website users that wish to utilize e-mail communications or any of the e-mail links on our site must be aware that e-mail communication is not completely secure, as it may be subject to interference while in transmission. ThriveCMG takes no responsibility for any intercepted e-mail or form communications transmitted online.

It is the sole responsibility of the user to decide whether such interaction and transmittal of information outweighs the risk of interception. It is the user’s sole discretion to provide any personal medical information online. Use of this website from a public medium, including public computers or public Wi-Fi access points, is discouraged as it may allow unlawful access to your information. ThriveCMG has placed basic encryption measures to allow increased security of information transfer.

However, ThriveCMG takes no responsibility for any information transmitted online, whether with or without encryption methods used. ThriveCMG cannot guarantee the encryption of the information at the time of transmission.

By providing your mobile phone number during the registration process, you explicitly consent to receive text messages from our staff related to your care. These messages may include appointment reminders, health updates, and relevant clinic information. While we strive to protect your privacy, please be aware that text messaging is not a secure form of communication and discretion should be used.

You have the right to withdraw your consent and discontinue receiving text messages at any time by replying “STOP” to any message received or by notifying our office directly. Your decision to opt out of text messages will not affect the quality of care you receive from us.

Payment methods

At this time, all transactions must be completed using a valid credit card. We do not accept cash, Apple Pay, Samsung Pay, Google Pay, or any other mobile or digital wallet payment methods.

Contact information

Phone support

  • Number: 818-600-1472
  • Availability: Our dedicated team is available to assist you. Please call with inquiries or concerns regarding services, appointment scheduling, or other assistance you may need.

Email support

  • Address: HelpDesk@Thrivecmg.com
  • Response time: We aim to respond to emails during regular business hours. Please include a clear subject line and relevant information to help us provide a prompt and accurate response.

Urgent matters, feedback, and technical support

  • Urgent matters: If you have an urgent medical issue, please contact us immediately by phone. For medical emergencies, dial 911 or your local emergency number.
  • Feedback and suggestions: We value your feedback and continually strive to improve our services. Please contact us with any suggestions or feedback you may have.
  • Technical support: If you encounter issues while using our website or online services, please contact our technical support team at HelpDesk@Thrivecmg.com for assistance.
  • General inquiries: For general questions about our practice, services, or policies, please contact us by phone or email.

ThriveCMG may update or revise these Terms of Use at any time without prior notification. We encourage you to review this page regularly to stay informed of any changes that may affect your use of our services and website.